Terms & Conditions

We love when things are crystal clear--just like our famed glassware. That’s why it takes just a moment to read our simple Terms & Conditions:

2 Easy Ways to Pay:

Credit or Debit Card--Our 100% secure ordering system ensures that your personal information is fully SSL encrypted and protected at all times. In addition, your card details are used only to process your order and are never stored for any reason. For fastest ordering, please have your secure PIN ready for card purchases.
PayPal--Secure and encrypted, PayPal is one of the world’s largest internet payment processors. Use your credit or debit card even if you don't have a PayPal account. It’s easy!

Your Choice of Shipping Speeds

ChooseStandard (5-day) orExpress (2-day) shipping, both calculated at checkout. Unlike many other luxury online stores, we charge onlyactual shipping costs and never add ridiculous “packing and handling” fees. We value your business and keep shipping costs low.

Our Iron-Clad Warranty Protects You for One Full Year

In the unlikely event your Cornet Barcelona art piece breaks or the colours change due to a defect caused during the handcraft process, we'll replace it absolutely free… up to 1 year after purchase! This type of guarantee is unheard of in the luxury industry, but has been aCornet Barcelona quality guarantee since the beginning. Simply contact us and a friendly Customer Care Representative will quickly assist you with your claim. We stand behind everything we hand-craft and do everything possible to make you happy.

100% Money-Back Guarantee

If forany reason you're not 100% thrilled in every way, simply return your item(s) within 90 days of purchase (we'll even pay the shipping) for a full and cheerful refund or replacement. Simply contact us and a friendly Customer Care Representative will help you... promptly and professionally.

My tracking information shows delivered, but I never received it.

Cornet Barcelona provides our customers with the option to track your package. If the tracking information states that your items have been delivered but you have not received it, please check around your neighborhood in case another home received it by mistake. Speak with family, roommates, etc. in the event they received it on your behalf. The package may also have been left with property managers or an apartment office.
We will always do our best to assist you, but Cornet Barcelona does not hold responsibility for packages that are lost or stolen in transit. If you are still unable to locate your package, you must contact the shipping carrier to discuss the issue and file a claim with them.

Personal Data

It’s not necessary to create an account to shop at CornetBarcelona.com. We ask only for the information absolutely necessary to fill your order. And because your security is important to us, we promise to never sell, lend, exchange or otherwise share your information to anyone--period. Shop with confidence.

We Love Feedback… of All Kinds!

Thrilled with your purchase? Not so happy? Questions? Comments? Need help? Please contact us! We reply quickly. We value our customers’ feedback and strive to continually improve our products and service so your remarks are invaluable to us!

Questions? Comments? We’re ready to help you! contact us for a speedy reply.